In the field of group endeavor, you will see incredible events in which the group performs far beyond the sum of its individual talents. It happens in the symphony, in the ballet, in the theater, in sports, and equally in business. It is easy to recongize and impossible to define. It is a mystique. It cannot be achieved without immense effort, training, and cooperation, but effort, training, and cooperation alone rarely create it.
Dee Hock, quoted in Schlesinger, Eccles, and Gabarro, Managerial Behavior in Organizations (1983)
quotiddly 
Leave a comment